Fulfillment Policy

Service Terms & Policies

Our Services

We provide professional software development services, delivering custom solutions based on agreed-upon project specifications and milestones. All work is conducted according to detailed project agreements established with each client.

Payment Terms

  • Payments are structured according to project milestones

  • All prices are displayed in USD

  • Payment is required upon milestone completion and acceptance

  • We accept major credit cards including Visa, Mastercard, American Express, and Discover

Service Delivery Policy

  • Each project phase begins after milestone agreement and payment

  • Deliverables are provided according to the timeline specified in the project agreement

  • Code and documentation are delivered via secure channels

  • All intellectual property rights transfer occurs as specified in the project agreement

Cancellation Policy

  • Projects may be canceled with written notice

  • Payment for completed milestones is non-refundable

  • Incomplete milestones will be billed based on percentage of completion

  • Source code for paid milestones will be delivered upon cancellation

Refund Policy

  • All completed and accepted milestone deliverables are non-refundable

  • If we fail to deliver according to agreed-upon specifications, we will either:

    • Correct the issues at no additional cost

    • Provide a partial refund for the incomplete portion of work

    • Offer credit toward future services

Customer Support

  • Email:[email protected]

  • Phone: 910-689-8937

  • Business Hours:24/7 Globally

  • Response Time: Within 24 business hours

  • Location: No Physical Location

Security & Privacy

  • All client information is treated as confidential

  • We maintain PCI DSS compliance for payment processing via Stripe

  • Our privacy policy details how we collect, use, and protect your data

  • Source code and project materials are stored securely

Legal Compliance

  • Services are provided in accordance with applicable laws and regulations

  • Intellectual property rights are protected under standard software licensing terms

  • Export restrictions may apply to certain types of software or technology